Trading as Country Blinds, Curtains and Shutters
Should you have any questions about our Terms and Conditions of Use Agreement, please write to us, 58 Oborn Road Mount Barker, SA, 5251; email us firstname.lastname@example.org; or call us on 1300 980 646.
Interpretation: The word “Seller”, “it”, “us”, “we”, “our” in these terms and conditions shall be deemed to refer to “Country Blinds Pty Ltd”, and the term “Customer”, “you”, “your” shall be deemed to refer to the person offering to contract on the terms of this order;
Availability: Any statement by the Seller is dependent on its ability to secure the goods and/or the material for the manufacture and supply of the goods;
Alterations to order: This order cannot be altered, varied or modified without the written consent of the Seller and then upon such further terms and conditions as shall be specified by the Seller. Any order placed that has a suspect alteration to the order that is not in writing will always revert to the original documented order;
Acceptance of quotation: A 40% deposit of the quotation value is required at the time of acceptance of the order. An authorised purchase order detailing the purchasers ABN is required by approved commercial customers;
Payment: Full payment (balance) is due when booking installation. Only after the balance is paid will the installation commence;
Date of delivery: The estimated date of completion quoted is an estimate only of when the goods may be available for delivery. The Seller shall not be liable in any way for failure to deliver within the stated time and the Purchaser shall accept and pay for the goods as and when tendered not withstanding any such failure to deliver within the stated time;
Rectifications: On the rare occasion a rectification is necessary, the Seller will make the rectification an upmost priority. As the goods have been paid, it is in the Seller’s best interest to ensure the Customer has acceptable goods as soon as practically possible. Should the Customer have an issue with a recent installation, please call the Seller on 1300 980 646 to organise a site inspection to ensure the job is rectified within the Sellers regular trading hours;
Warranty: Please visit countryblinds.com.au/limited-warranty for a full list of warranties, recommended maintenance schedules, environmental risks and exclusions;
Water damage: is NOT covered under warranty. Plantation Shutters with water damage will have hair line cracks in the paint, water damage will be obvious to the Seller and not claimable under warranty;
Storm damage or wind damage: is NOT covered under warranty. Regardless of the time of reporting the damage, storm/wind damage will be obvious to the Seller and not claimable under warranty;
Any damaged product: will be assessed by the Seller. Once assessed a report will be provided to the Customer and a resolution will be either quoted or provided, depending if the damage falls within or out of warranty;
Removal process: is organised at the time of quotation, and the existing products are to be taken down and removed by the customer. If the existing products are not removed by the Customer, the Seller can take them down for a minimum of $45 per blind/product. The Seller does not take old products away or dispose of them;
Patching and painting: If the Seller is required to remove an existing product, the Seller will make every effort to patch to the best of it’s ability. However we recommend a professional finisher and painter to carry out the work;
Materials: The Seller accepts no responsibility for variance in colour of material from roll to roll, or variation from samples;
Installation: Every effort will be made to carry out the installation without damage to your property. The Seller’s insurance will cover any unintentional accidents, however we do not cover things that could not have been avoided. For example but not limited to; drilling into a wall and power being behind the wall in a place where it should not have been; cracking bricks or tiles when this is the only way a product could be fitted;
Old/Existing products: The Seller takes no responsibility when repairing old/existing products. If the old/existing product requires further parts/labour as a consequence of our service, we will quote accordingly;
Agreement: This order and its acceptance shall be deemed to constitute the entire agreement between the parties. As materials and measurements may require confirmation, this Agreement is subject to a condition subsequent of final approval by the Seller. Pending that approval, this Agreement is binding on both parties. Should there be any discrepancy between the quotation and what has been delivered that is not in writing it is not automatically assumed that the Customer is correct. In every situation the Seller must be provided the opportunity to visit the site to discuss the solution with the customer within the Sellers normal business hours;
Order cancellation: This order cannot be cancelled unless all costs incurred by the Seller are met by the Customer at retail value. The deposit does not substitute the sale of the item. The full price must be paid in all cases;
Ownership: The Seller owns the products until they are paid in full by the Customer;
Privacy act: The Customer agrees that the Seller may use a credit report about the Customer for collecting overdue payments (Section 18K (1) (h), Privacy Act 1988). If the Seller considers it relevant to collecting overdue payments in respect of commercial credit provided to the Customer, the Customer agrees to the Seller receiving from a credit reporting agency a credit report containing personal information about the Customer in relation to collecting overdue payments. The Seller is bound by the National Privacy Principles set out in the Australian Privacy Act. The Seller retains certain information about Customers for warranty and other purposes relating to the Seller’s commercial operations, but this information is not divulged to third parties.
Important things to know:
How to proceed with your order:
Payment options are as follows:
Country Blinds Pty Ltd
BSB: 015 650
Account number: 4892 33984
Please include your surname or business name as per the quotation and/or the quotation number as the reference.
Confirmation of payment will be required to organise installation. In the case of paying by EFT, the Seller recommends a remittance is emailed to email@example.com, or send a copy of the remittance via text message to the Seller consultant. This will ensure installation will not be delayed.
Please note: Payment of the deposit constitutes approval to proceed with the order. However, if the Customer has not provided adequate reference information when paying the deposit (surname or business name as per the quotation and/or the quotation number), this may delay the order until such time as the Seller can suitably reconcile the deposit with the order.
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